Analys av grundorsaker, korrigerande och förebyggande åtgärder
This 2-hr course will review the requirements of how to conduct an effective root cause analysis that identifies the problem and not the symptoms. Further this training will provide valuable insights into developing corrective and preventive actions that will contribute to significant improvement of issues and ensure they do not reoccur.
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Lärandemål:
- Understand the importance of conducting effective root cause analysis (RCA)
- Be able to distinguish between a symptom vs the actual problem
- Cover the RCA concepts - Brainstorming, Affinity Diagram, 5 Why's, Fishbone Diagram
- Determine the difference between Corrective and Preventive Action (CAPA)
- Apply learnings through interactive, engaging exercises with real world examples
- Improve your knowledge and ability to conduct RCA/CAPA plans for compliance
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Instruktörsledd direktsändning
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